Lemax Help Center

The following products listed below DO NOT come with a power adapter, even though there is a spot inside the box for the power adapter.  The default power m...

We suggest the following steps: 1. First contact the retailer for a replacement or refund. Lemax continually works with our retailers to ensure their cu...

It may be possible to acquire replacement component for your item.  Lemax does not stock replacement parts or components.  These parts would need to be requ...

Lemax merchandise purchased through vendors such as Amazon and Ebay are considered “as is” merchandise.  Lemax recommends that when not completely satis...

Though there may be a number of possibilities as to why a Lemax item needs to be returned, Lemax Company policy would recommend that when not completely sat...

Though there may be a number of reasons as to why a customer may request a refund, Lemax Company policy would recommend that when not completely satisfied w...

We do not offer repair services at this time.  However, Lemax collectors' forums are a very good resource for self-repair tips and/or 3rd party repair s...

Thank you for contacting the Lemax Help Center.  We take the interests of our collector's very seriously so please rest assured that we will do everythi...